Delivery timelines usually range between 3–7 working days depending on the delivery location. Remote locations may require additional time.
Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp.
Please ensure that shipping details entered are accurate. If delivery fails due to incorrect address, unavailability, or refusal to accept the order, re-shipping charges may apply. Please correct the address after logging in to your Checko account.
"For hygiene and safety reasons, opened or used skincare products cannot be returned or exchanged unless the product received is damaged or incorrect. But if you receive a damaged, tampered or wrong product, please:
Contact us within 24 hours of delivery with clear images/videos. Email: listen@saychecko.com or WhatsApp us at +91 82629 49751"
"If you wish to cancel your order, please contact us within 24 hours of placing it at listen@saychecko.com or WhatsApp/call us at +91 82629 49751 (10:00 AM – 6:30 PM). If it's already dispatched it can’t be cancelled, but you can refuse delivery. Once the parcel is returned to us, ₹100 (shipping) + ₹100 (return charges) are deducted and the remaining amount is refunded."
Yes, we do offer Cash on Delivery (COD). However, due to rising cases of fake and fraudulent COD orders faced across the industry, we currently offer Partial COD as a safer alternative. A small amount is paid upfront while placing the order, and the remaining amount can be paid in cash at the time of delivery.
Order modifications may be possible only before dispatch. Please contact our support team as soon as possible after placing the order.
Yes. All Checko products are gender-neutral and designed for everyone.
Yes. All products are dermatologically tested and clinically safe for regular use.
Absolutely. Checko is designed to make skincare simple and easy for beginners.
No, Our products do not contain harmful chemicals. Checko's products contain safe chemicals which help the products to function effectively. At Checko, we focus on safe, effective formulations and avoid unnecessary harsh ingredients. All our products undergo dermatological safety testing, and the results have been found to be safe for regular use.
You can reach us at listen@saychecko.com or via a phone call on +91 826 294 9751
Skincare results vary from person to person. Consistent use over several weeks generally gives the best results.
Our products are formulated and tested for users aged 18 and above. If you are under 18 or have specific skin concerns, we recommend checking with a dermatologist before use.